SEO and Tracking Tools
Improve your SEO and track your website's performance
Can I skip the onboarding process?
Yes, but skipping onboarding restricts access to digital payment functions. Complete onboarding to take card payments.
Does the website support SEO and analytics?
Yes, the Xiva app supports inbuilt SEO and analytics features (planned for a future update).
Can I import the list of my existing clients into the app?
Yes, refer to "Customer Management Question 9.2".
What customer details are mandatory to create a Customer card?
Name/surname and phone are mandatory; email is optional but recommended to keep clients informed about actions within the app.
What is a dispute and how to deal with it?
A dispute arises when a cardholder challenges a transaction. For more details, see section "12.4 What is a chargeback and how to deal with it".