Profile
Manage and update your personal or business profile information
Can I change my contact phone number?
No, the phone number serves as your primary identifier.
Can I choose custom alerts for app/email notifications?
Yes, manage alerts from the Profile section in the app.
What happens if I decide to delete my account?
Your account and website will be suspended immediately. Funds will be held for 180 days to settle disputes or chargebacks.
What is the phone confirmation option?
Phone confirmation adds security by requiring an OTP for login.
I need to change my business name after registration. How can I do it?
Update your business name in Profile > Business Profile > Business Details.
What does personal data transfer mean?
It refers to transferring client data outside the UK, as specified in GDPR and the Data Protection Act 2018.
I am not VAT registered. Can I still register as a merchant?
Yes, VAT registration is not mandatory for registering as a merchant.
I am unable to create a website as the app asks me to name the business first. What should I do?
Update your business name in Profile > Business Profile > Business Details, then proceed to create your website.