Customer Management
Best practices for managing and engaging with your customers
Is there a limit to the number of customers that can be added?
No, there’s no limit.
Can I import/export a list of my existing customers?
Not currently available.
Where can I find the list of orders for a specific customer?
Navigate to More > Customers > Customer Name > Orders.
What are the minimum details required to add a new customer?
A contact number is required. Optionally, include name, email, and other details for better organization.
Why can’t I delete a customer from the list?
Customers with associated orders cannot be deleted. Contact support@xiva.com for further assistance.