Report a bug or share your feedback

Report issues or provide feedback to improve our platform

My app is not responding at a particular stage, what shall I do?

If the app becomes unresponsive, please try logging off and restarting it. If the issue continues, take a screenshot of the error and describe the problem in the ‘Report a bug’ section. This will help us investigate and resolve the issue as quickly as possible.

I have feedback on how to improve the app’s performance. Where can I share it?

Share your feedback in the "Share your feedback" section of the app or email support@xiva.com.